Workspace intelligence citrix.Reference Architecture: Microapps Service with Citrix Workspace
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Citrix Workspace Intelligence • cloudDNA
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Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. The Microapps Service allows administrators to build microapps and intelligent features to the workspace that eliminates the need for users to parse through complex enterprise apps to complete simple tasks.
The intelligent features of Citrix Workspace significantly reduce the time spent on day-to-day business tasks by simplifying the access workflow. Microapps organize, automate, and guide employees through their workday, maximizing productivity and boosting the overall user experience and engagement. A digital workspace becomes intelligent when it moves beyond organizing apps but also guiding and eventually automating the work.
The intelligent features of a digital workspace enable IT to deliver business applications through a simplified and unified interface with single sign-on. Users can access all the necessary resources within the digital workspace to complete their prioritized as well as repetitive tasks with simple mouse clicks and actions. The Citrix Microapps service is a new cloud-based service introduced to add intelligence to the Citrix Workspace platform.
The service allows IT to extract the relevant information and actions from the business applications in a frequent interval. The Microapps service uses Analytics insights to prioritize and present the events and notifications to the users in a simple way through Citrix Workspace.
Save users time by reducing context switching and eliminating the need to learn how to use various applications for one-off interactions. This approach improves the user experience because they can focus on their primary responsibilities. A microapp is a small, task-specific application that delivers highly targeted functionality. These apps allow users to accomplish single-purpose activities in a simple and quick manner.
Microapps deliver actionable forms and notifications. Microapps can be transactional and write back to source systems. The microapps utilize APIs available within SaaS, web, or home-grown applications allowing users to see the content and interact with specific actions without needing the full launch of the application.
Prior to microapps, users would have to launch an application, navigate to the page, and then perform the action. Citrix Workspace includes an Intelligent Smart Feed that allows end-users to interact with microapps to perform actions or gain insights from legacy, on-premises, and SaaS applications. Admins can configure or build microapps using the Microapps service available in the Citrix Cloud console. The intelligent feed can identify changes in the data like new, updated, deleted, or matching records and trigger notification based on the business rules set as part of the notification event setup.
So, it adds value on a top of just displaying by identifying those changes and notifying users of them. End users engage with content directly within the feed without the need to launch the full app.
The feed data is getting populated by utilizing machine learning and AI algorithms. All the applications like SaaS, legacy, and homegrown applications from on-premises or cloud that can be connected via the Microapps service to create microapps is called Systems of Record SoR. There are Integrations available as out-of-the-box templates to integrate several applications with the Microapps service.
However, custom applications also can be integrated through the microapp page builder. The Microapp page builder helps to create streamlined user workflows via microapp actions. Workflows are presented to the end-user via the feed by pulling content, actions, and insights from connected applications Systems of Record , allowing end-users to interact with systems of records directly within Citrix Workspace.
End-users can customize the actions pane to reduce complex workflows. Actions are user-initiated tasks to an application, and the tasks can be customized and provisioned based on end-user groups and functions. The microapp helps to reduce complex workflows into streamlined actions. Insights are event-driven microapps that present the data and reports from an application. The additional feed data is populated and viewed as a card on the right side of the workspace, and this can be customized based on end-user groups and their functions.
The microapp builder helps to create a sophisticated page that fits within the workspace. Notifications are event-driven microapps that automatically notify users when something requires their attention, for example, as a card in the Workspace activity feed.
The card is an individual item that lets you review the data, report, and documents from the different System of Records SoR. The system then parses these requests with the integrated back end systems and response.
Users can directly interact with virtual assistance through the workspace app or directly from Microsoft Teams. The microapp builder allows the creation of microapps quickly and easily. Administrators can add new integrations and connect to the data sources and create events based on data changes. The microapp page builder delivered within the Citrix Cloud console connects to legacy, on-premises, and SaaS applications to easily create streamlined user workflows with low-code tooling.
It allows creating your microapp actions to leverage custom applications, including those residing on-premises, with the generic web services connector. Administrators can configure the content within microapps via the microapp page builder. The Microapp service will sync with the applications and bridge the gap between the actual application and the microapp. You can see a simple reference architecture in Figure 3 below.
This page further illustrates how simple and easy it easy to interact with an entire suite of enterprise applications without ever having to leave your Workspace app. Figure 4. What are some of the other ways that Citrix Workspace intelligence capabilities can improve worker productivity? Workers need help finding stuff and Citrix Workspace intelligence capabilities can help in a couple of ways. Citrix Workspace intelligence introduces workspace assistance and search Figure 5.
How will the new Citrix Workspace intelligence capabilities work with my existing Citrix infrastructure? Today, your Citrix infrastructure may still be entirely on-premises, you may have already made the move to the Citrix Workspace platform cloud , or like many, you may be somewhere in-between using a combination of on-premises and cloud-based Citrix solutions. We realize our customers are all on different paths towards cloud transformation. There are numerous advantages to transitioning your Citrix infrastructure to the cloud, but we also fully support a hybrid approach that would allow our customers to leave their current on-premises Citrix infrastructure in place while still taking advantage of one or many of our cloud-based Workspace services.
When can I get Citrix Workspace intelligence capabilities, and how much will it cost? The new Citrix Workspace intelligence capabilities including the Microapp service are scheduled for general availability later this year.
Both new and existing Workspace Premium and Workspace Premium Plus customers will receive entitlement to the new Microapp service at no additional cost for the term of your agreement. Our identity strategy has always been to remain open and not limit customer choices. Ping Identity is also in the works. The best part? What device types and operating systems will support Citrix Workspace intelligence capabilities?
This means that all of the same devices and operating systems are supported including both mobile and desktop form factors such as iOS, Android, Windows, Mac, Chrome, and HTML for access through any available web browser. Does Citrix Workspace intelligence work with other communication platforms like Microsoft Teams and Slack? Yes, initially a user will be able to send notifications and actions from Workspace app to a Teams channel or user, and we will also enable users to interact with the Workspace virtual assistant from within Microsoft Teams.
Please visit the Citrix Workspace intelligence page , where you can sign up for an exciting webinar on Workspace intelligence, co-hosted with Forrester Research. This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of and of Section 21E of the Securities Exchange Act of The forward-looking statements in this release do not constitute guarantees of future performance.
Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation.
The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
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Workspace intelligence citrix
Reference Architecture: Microapps Service with Citrix Workspace - A Project Platform Bringing Project Intelligence and Collaboration Together
Este artigo foi traduzido automaticamente. Application integrations extend Citrix Workspace and their microapps provide users with a cutting-edge experience and user interface. Save users time by reducing context switching and eliminating the need to learn how to use various applications for one-off interactions. This improves the user experience because they can focus on their primary responsibilities.
When you evaluate the Microapps service, the Citrix Service Operations team provides ongoing onboarding help. That team also communicates with you to ensure that the Microapps service is running and configured correctly.
The onboarding steps are:. For a complete guide to onboarding Citrix Workspace Microapps service, see Getting started. Microapps service belongs to the Intelligent Workspace features for Citrix Workspace.
Intelligent Workspace features give users a single unified experience with microapps, notifications, actions, and workflows to guide and automate work. For the latest details on OS support for Microapps service, see the Intelligent Workspace features entry on the Citrix Workspace app feature matrix. Citrix Workspace Microapps service is a solution focused on delivering actions and notifications from your applications right into your Workspace or other channels.
You do this by building integrations from your application data sources to the Microapps service enabling you to pull actions from your applications into Workspace. Microapps deliver actionable forms and notifications. Microapps can write back to source systems. OAuth 2. An access token specific to each user is stored to enable a seamless user experience for user actions.
Citrix Microapps service is offered as part of Citrix Workspace Intelligence. To familiarize yourself with Citrix Workspace see Citrix Workspace documentation. Citrix Workspace platform is a foundational component of Citrix Cloud that enumerates and delivers all your digital workspace resources to the Citrix Workspace user experience. Microapps are small, task-specific applications that deliver highly targeted functionality.
These apps allow users to accomplish single-purpose activities in a simple and quick manner. Microapps service refers to several components inside Citrix Cloud focused on delivering actions from your applications right into your Workspace or other channels.
Microapps services include Microapps admin, the Microapps server, and cache. Write-back describes how data is returned. When an action is taken, data is written back to integrated application and then resynchronized back to the cache. HTTP integration is a custom built integration that you create from your application data sources to the Microapps service platform.
These integrations enable you to pull data from your applications into your Workspace and performs writebacks to the target system. Microapp builder is a no-code tool that allows developers to build event-driven microapps event notifications and user-initiated microapps action pages.
Event notifications are event-driven microapps that automatically notify users when something requires their attention by creating feed notification also known as a card in the Workspace activity feed.
Action page refers to user-initiated microapps that are available as actions in Workspace and make it easy to initiate actions. Channels are how microapps-related notifications are delivered, including your Notification feed in Workspace, Mobile notifications in Workspace Apps, and MS Teams events.
Events are notifications pushed to your feed based on changes in data sources through the rendering of microapps pages. Notification service enables system alerts from data sources that are pushed to Notification Feeds without a specific request from a user. Data synchronization is pulling data from your integrated applications to the Microapps service platform so that a comparison can be made to the cache.
Generally, full synchronization is performed every 24 hours and incremental syncs can be configured to pull every five minutes. Data synchronization is configured when setting up your data endpoints. Use our out-of-the-box microapps that are available with template integrations. For a full list of available template integrations and out-of-the-box microapps, see Set up integrations. You can also create custom integrations to suit your needs. For more information, see Build a custom application integration.
Customize existing out-of-the-box microapps or build your own microapps to deliver the best end-user experience that meets your needs and streamlines daily workflows. For more information, see Create microapps. Simplify valuable workflows with Citrix Workspace, harnessing microapp technology with out-of-the-box templates available today. These use cases give employees a consistent and modern experience independent of the legacy systems they leverage, providing a simplified and effective way to perform important departmental workflows.
For more information, see Optimize workflows with Citrix Workspace. IT Self Service microapp Demo. HR Self Service microapp Demo. Take the Citrix Workspace Microapps Essentials elearning course to learn about the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Contact Customer Service. Solutions Solutions. Digital Workspaces.
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